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RETURN POLICY

 

ONLINE RETURN POLICY

We are happy to accept returns if you are not satisfied with your purchase. Items can be returned for a store credit, exchange, or refund. See details below.

If you would like to request a return or exchange for an online purchase, please send an email to online@shopesqueleto.com, or call/text us at (510) 239-3769, within 7 days of receiving your order and we will guide you through the return process. If you have any questions or concerns, please feel free to contact us.

 

 

IN-STORE RETURN POLICY

All purchases made through the brick-and-mortar shops can be returned for exchange or store credit only. We do not offer refunds for items purchased in store. If the item is a gift, the return window may be extended; please speak with a sales associate prior to purchase. If you have any other questions or concerns, please feel free to contact us.